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Activities > Recent Incidents & PIAs, p. 2

POST INCIDENT ANALYSIS
Glendale Metrolink Rail Disaster
Page 2

  • MAC eventually gave LFD hospital availability but they made errors there. They sent out a computer message asking for bed availability via REDINET but if the hospital did not respond they did not landline them to get the status thereby leaving out several nearby hospitals. They also sent the hospitals out in geographical order but it was wrong. Dr. Eckstein (LFD MD) felt that all the trauma centers should have been called because the critical patients could have been flown out. There were less than 10 critical patients; one died in triage yet none of the patients who were transported died in the hospitals.
  • They used 15 hospitals in total but the 2 closest got about 30 patients each.
  • LFD is working on a new form for patient transportation tracking that has a map of their battalions with the hospitals location on it (so they can see if all hospitals have been contacted and their relative locations to the incident).
  • There was a backup with getting patients who had been triaged off the train. Both agencies used police officers to start moving the patients. They also both agreed there should be a litter bearer unit leader position (they also said that they had every patient except one off the trains by 0628-hrs which is pretty impressive).
  • There was a 2000’ crime scene perimeter and PD had a difficult time maintaining control of it. Units had to contend with media, convergent volunteers, and eventually, family members coming into their treatment areas.

    Glendale fire dept dedicated one of their units to a community support function and they dealt with the family members—who were eventually sent to Glendale police dept where they had an information center, Red Cross counselors, etc.

  • LFD had 300 personnel on scene and Glendale fire dept had 75 people.
  • Personnel had a problem with rotor noise from all the news copters but never called for flight restrictions, (they had 2 LFD copters on scene and their pilots could have easily done that for them).
  • Both agencies tried to get the names of people that they transported but many victims did not have ID on them. This became a problem when certain agencies and politicians (FBI, LAPD, city council aides) had people they knew were on the trains and wanted their status.

    LFD dedicated an EMS Captain to liaison with those groups and then go to the treatment areas and try to find them. The agencies tried to landline the hospitals where they had sent patients to get names but many hospitals would not cooperate.

    MAC eventually got the names from the hospital and faxed them to a nearby TOGO sandwich shop as NONE of the many command vehicles on scene had a working fax machine. They were able to get the information within about 3 hours of the event.

  • Glendale fire dept had trouble with their EMS forms because of the rain. Many of the triage tags had the strings tied in a knot and were not usable (they now carry zip ties to use if it happens again).

    Also ballpoint pens would not write well on the triage tags but Sharpies worked great.

  • Dr. Eckstein pointed out that the triage tags do not address trauma center criteria (especially diffuse abdominal tenderness) so people should be more completely evaluated once they are initially sorted when there is time.
  • On both sides of the tracks the immediate, delayed and minor tarps were set up in close proximity to each other and there was a problem with the minor patients going over to see their friends in immediate or delayed. Both agencies ended up moving minor patients quite a distance away.
  • People who said they were not injured were sent to an area where PD was for interviews.

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